Policy
Privacy Policy
MERCE keeps privacy practical: collect what is needed to shop, deliver, return and support orders, then keep it protected and easy to manage.
Customer data policy
Last updated June 18, 2026
Information we collect
MERCE collects the details needed to run the store: name, email, shipping address, billing details, order history, saved size preferences and support messages.
How we use information
Customer information is used to process orders, deliver purchases, manage returns, answer support requests, prevent fraud and send newsletter updates when a customer opts in.
Payments and security
Payment details are handled through the payment provider connected at checkout. MERCE keeps order records, but does not store full card numbers on the storefront.
Cookies
Cookies may be used to remember cart contents, measure store performance and understand which products or collections customers view most often.
Sharing
Information is shared only with service providers that help operate the store, including payment processors, delivery carriers, analytics tools and customer support systems.
Your choices
Customers can request access, correction or deletion of account information by contacting MERCE support. Newsletter emails include an unsubscribe option.